Bookings can be canceled or canceled free of charge up to 14 days before arrival, without giving any reason.
The payment must be in our account 14 days before arrival, preferably no earlier than 14 days in connection with a possible refund.
In case of cancellation between 14 days and arrival, the payment will be refunded if one of the following occurs:
- The Austrian government’s corona traffic light in our province is red.
- The border to Austria is closed and arrival is not possible.
- If statements have been made by the Minister of Foreign Affairs or the Prime Minister of your country and a travel warning has been issued about our country / region. Not necessarily traveling there is not recommended by the ministers. A trip to Austria for vacation is not possible.
- The guest or persons in the same household who have been tested positive on a planned holiday (statement from a doctor must not be older than 48 hours!) Or the required quarantine has not yet ended at the time of arrival. The guest (s) is obliged to submit a document for proof.